Cookie policy


To make Megeno websites work properly, we sometimes place small data files called cookies on your device.


The objective of this policy is to provide an accurate description of how Megeno (and its partners) uses cookies.


What are Cookies?

A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

  • First party cookies are cookies set by the website you’re visiting. Only that website can read them. In addition, a website might potentially use external services, which also set their own cookies, known as third-party cookies.

  • Persistent cookies are cookies saved on your computer and that are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser.

Every time you visit Megeno's websites, you will be prompted to accept or refuse cookies.

The purpose is to enable the site to remember your preferences (such as user name, language, etc.) for a certain period of time.

That way, you don’t have to re-enter them when browsing around the site during the same visit.

Cookies can also be used to establish anonymised statistics about the browsing experience on our sites.

How Do We Use Cookies?

Megeno websites mostly use “first-party cookies”. These are cookies set and controlled by Megeno, not by any external organisation.

However, to view some of our pages, you will have to accept cookies from external organisations.

The three types of first-party cookie we use are to:

  • store visitor preferences

  • make our websites operational

  • gather analytics data (about user behaviour)

Visitor Preferences

These are set by us and only we can read them. They remember:

  • if you have agreed to (or refused) this site’s cookie policy

  • if you have already replied to our survey pop-up (about how helpful the site content was) – so you won't be asked again

However, Megeno websites and applications are not using any visitor preferences cookies.




Cookie type and duration


Operational Cookies

There are some cookies that we have to include in order for certain web pages to function. For this reason, they do not require your consent. In particular:

  • authentication cookies

  • technical cookies required by certain IT systems

Authentication Cookies

These are stored when you log in to a Megeno site, using our authentication service. When you do this, you accept the associated privacy policy.




Cookie type and duration


safeTogether - Authentication

Stores Auth0 token

First-party login cookie deleted after 3600 seconds


safeTogether - Authentication

Stores Auth0 refresh token

First-party login cookie at the end of the session

The names of these cookies may change, for technical reasons

Technical Cookies




Cookie type and duration


Website - Content delivery network

The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

It does not correspond to any user ID in the web application and does not store any personally identifiable information.

Third party cookie deleted after 1 month


safeTogether - Notification

Counts the time before it is required to check for new notifications

First-party login cookie deleted after 300 seconds


safeTogether - Application

Counts the time before it is required to check settings for the user; stores data from backend

First-party login cookie deleted after 300 seconds


safeTogether - Questionnaire

Need for assigning partially filled questionnaire to user on frontend side

First-party login cookie at the end of the session

Analytics cookies

We use these purely for internal research on how we can improve the service we provide for all our users.

The cookies simply assess how you interact with our website - as an anonymous user (the data gathered does not identify you personally).

Also, this data is not shared with any third parties or used for any other purpose. The anonymised statistics could be shared with contractors working on communication projects under contractual agreement with Megeno.




Cookie type and duration


Website - Analytics

This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report.

The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

Third party cookie deleted after 2 years



Third party cookie deleted after 1 day



Third party cookie deleted after 2 years

Third-party cookies

Some of our pages display content from external providers, e.g. YouTube, Facebook and Twitter.

To view this third-party content, you first have to accept their specific terms and conditions. This includes their cookie policies, which we have no control over.

But if you do not view this content, no third-party cookies are installed on your device.

Third-party providers on Megeno websites

These third-party services are outside of the control of Megeno. Providers may, at any time, change their terms of service, purpose and use of cookies, etc.

How can you manage cookies?

You can manage and/or delete cookies as you wish - for details, see

Removing cookies from your device

You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited.

Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).

Managing site-specific cookies

For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser.

Blocking cookies

You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site or a page. And some services and functionalities may not work properly at all (e.g. profile logging-in).

Managing our analytics cookies

Megeno websites and applications are not using any analytics cookies.